Frequently Asked Questions

When can we expect our content package?

Orders take 3 to 5 business days to deliver. Our team will be in touch with you within 24 hours following your order and will provide you with the delivery date according to the system queue.

Can we customize our content package?

Clients can send us their products for customized content creation. Also, for additional types of content than the ones provided, and other customization requests, simply get in touch with

Can we provide you further details through a Skype Call?

Yes. Clients can request a briefing session through Skype call and book the team anywhere in the world.

What is included in the content packages?

Each of the content packages contain an equal mix of:

    • Static Images: still life shots / images highlighting the product or the service
    • Animations: gifs / boomerangs with still life and animated elements (texts / illustrations)
    • Videos: short videos highlighting the product or the service. The videos do not include casts. For longer videos (longer than 15sec) with specific requirements, it can be done upon request at This will fall under video production request and will be quoted accordingly.

The mix can be adjusted upon request at

What are our payment options?

All payments can be processed directly through PayPal. For additional payment options, or to provide details for online bank transfers please contact

Can we also request Community Management?

Yes, Community Management is available upon request. Please get in touch with